177bet's Privacy Policy

This privacy policy applies to every registered member and visitor who uses the 177bet platform. By browsing our website, opening an account, or using any of our services, you are considered to have accepted the terms of this policy.

177bet is committed to providing a safe and transparent online betting experience for Bangladeshi users. We treat the protection of your information as our highest priority and use modern security technology for that purpose. You can read our about us page to learn more about the company.

This policy may change from time to time. If there are significant changes, we will notify you via your registered email. The latest version will always be available on this page.

Various types of information are collected for account registration and service operation on 177bet. These can broadly be divided into two categories:

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• Postal address in Bangladesh
• Payment method details — bKash, Nagad, Rocket, Upay or bank account number
• Documents submitted for identity verification (National ID card or passport)
• Content of messages sent via live chat or email

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Time and duration of visits to the website
• Which pages were viewed and which links were clicked
• Betting history, deposit and withdrawal transaction records
• Information obtained from cookies and similar tracking technologies

Collected information is used for the following specific purposes:

• Account management: For registration, login verification, and identity confirmation.
• Transaction processing: To complete deposits and withdrawals and to ensure transaction security.
• Customer support: To resolve your issues quickly through 24-hour live chat and email support.
• Bonuses and promotions: To correctly provide applicable offers and cashback benefits.
• Security monitoring: To detect and prevent unauthorised access, fraud, and suspicious activity.
• Platform improvement: To analyse user experience and improve the quality of our services.
• Responsible gaming: To monitor risks related to excessive betting and to provide assistance when needed.

Your information is never sold to advertisers or unrelated third parties.

177bet may share information with third parties in the limited circumstances described below:

4.1 Service Partners

Our partner organisations responsible for payment processing, identity verification, and technical support receive only the minimum information necessary. These organisations are bound by agreement with us and are required to maintain the same data protection standards as this policy.

4.2 Legal Obligations

It is our legal responsibility to provide information in accordance with valid instructions from government authorities or court orders. In such cases, the required information is provided.

4.3 Game Providers

Game providers such as Pragmatic Play, PG Soft, Evolution, and JILI process certain gaming-related data to ensure fair gameplay. This information is used solely for the purpose of operating the games.

177bet uses multiple layers of security technology to protect your information:

• SSL encryption: All data transmitted between the website and servers is encrypted using SSL technology.
• Data encryption: Strong encryption methods are also used when storing sensitive information.
• Access control: Only authorised staff can access specific data, and their activity is monitored.
• Regular security testing: Regular security audits are conducted to identify system vulnerabilities.
• Firewall protection: Advanced firewall systems are active to prevent external attacks.

However, no method on the internet is 100% secure. Keeping your account password confidential and avoiding logging in from unfamiliar devices is therefore equally important for your protection.

The 177bet website uses cookies and similar technologies. These are primarily used for the following purposes:

6.1 Essential Cookies

These cookies are essential for keeping your login session active, remembering your preferred language and settings, and for security verification. Without them, the website does not function properly.

6.2 Analytics Cookies

Information is collected about how many users visit which pages, for how long, and which features are used most — this is used to improve the quality of our services. Data from these cookies is aggregated and not personally identifiable.

Most browsers have options to control cookies. However, disabling essential cookies may prevent some features of the website from working properly.

We retain necessary information for as long as your account remains active. After an account is closed, certain specific information may be retained for a defined period to meet legal obligations.

Transaction records and financial information are retained for a defined period in accordance with relevant regulations. Information held for marketing communications will be deleted upon your direct request.

Every registered member of 177bet holds several rights over their own information:

• Right to access: If you want to know what information we hold about you, contact our support team.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not apply where legal obligations exist.
• Right to opt out of marketing: You can request to stop receiving promotional emails or messages at any time.
• Right to data portability: You can request to receive your information in an accessible format.

To exercise these rights, contact our 24/7 live chat service or write to our support email.

177bet is an adults-only platform. No one under the age of 21 is permitted to register, and we do not knowingly collect or store information from anyone under 21.

If it comes to our attention that information from a minor has been collected inadvertently, that account is immediately closed and the associated information is deleted. Our responsible gaming guidelines contain further details on age verification and protective measures.

Some of our service partners and technology infrastructure may be located outside Bangladesh. In such cases, your information may be transferred internationally.

During such transfers, if the destination country does not have equivalent data protection laws, we ensure contractual security arrangements are in place. Your information is always stored according to the standards described in this policy.

This privacy policy may be revised as a result of changes to our services, technology, or legal requirements. In the event of any significant change:

• The date of the latest update will be published on this page.
• A summary of the changes will be sent to registered members by email.
• A notice will be displayed on the site for important changes.

Continued use of the website after a change is made will be considered acceptance of the updated policy. If you have any questions about this policy, you may find answers on our FAQ page or contact the support team.

For any questions, requests, or concerns related to this privacy policy, please contact us:

• Live chat: Click the chat icon in the bottom right corner of the site — available 24 hours a day, 7 days a week.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

We generally respond instantly on live chat and as quickly as possible by email. For more detailed information related to this policy, please read our Terms and Conditions.